Privacy Policy

Charcuterie Sweets ("we", "us") is a small food business based in YVR / Greater Vancouver, British Columbia. This policy explains how we handle personal information collected through this website, in keeping with British Columbia's Personal Information Protection Act (PIPA) and applicable Canadian privacy law.

Information We Collect

When you submit the booking/order form, we collect the information you provide, which may include:

• Your name
• Email address
• Instagram handle
• Event and order information, such as event date, event type, guest count, products of interest, preferred size, dietary restrictions, allergies and any additional details

How We Use Your Information

We use this information only to respond to your inquiry, prepare quotes, plan and fulfill your order, and communicate with you about it. We do not sell your personal information.

Analytics & Cookies

This website may use basic, privacy-conscious analytics and essential cookies to keep the site working and to understand general site usage. These do not identify you personally.

Third-Party Services

We rely on trusted service providers to host this website and securely store form submissions. They process information on our behalf only to provide those services.

Information Security

We take reasonable measures to protect your information from unauthorized access, use or disclosure. No method of online transmission or storage is completely secure, however.

Data Retention

We keep inquiry information only as long as needed to respond to you, complete your order, and meet any legal or business record-keeping requirements, after which it is deleted.

External Links & Instagram

This site links to our Instagram account and may link to other websites. Their privacy practices are governed by their own policies, which we encourage you to review.

Children's Privacy

This website is not directed to children, and we do not knowingly collect personal information from anyone under 13. Orders should be submitted by an adult.

Your Rights

You may request access to, or correction of, the personal information we hold about you.

Changes to This Policy

We may update this policy from time to time. The "Last Updated" date above reflects the most recent version.

Contact

For privacy questions, please reach us through the website form or on Instagram at @charcuterie_sweets.